Maps Ruler app icon Maps Ruler
Official support

How can we help?

Find quick answers for measuring distance and area, location access, saved records, and Maps Ruler Pro.

Measure in three steps

Distance and area tools use the same simple map workflow.

1

Choose a tool

Select distance, area, or circle measurement from the map controls.

2

Add map points

Tap the map to trace a route or boundary. Drag a point when you need to refine it.

3

Review and save

Read the result in your preferred unit, then save the measurement for later.

Common questions

Short fixes for the things people ask us about most.

My location is not appearing on the map

Make sure Location Services are on and Maps Ruler has location permission. On iPhone or iPad, open Settings → Privacy & Security → Location Services → Maps Ruler and choose While Using the App. You can still search and measure manually without location access.

How do I change the measurement unit?

Open Maps Ruler settings and choose the unit you want. The map result and saved measurement details will use your selected unit.

How do I edit or remove a point?

Select the measurement, then drag a point to move it. Use the undo or delete controls to remove recent points or clear the active measurement.

Where are my saved measurements?

Open Saved Measurements from the app menu. Measurements are stored on your device unless you explicitly export or share them. Removing the app may remove locally stored records, so export anything important first.

How do I restore Maps Ruler Pro?
  1. Confirm you are signed in with the same Apple Account used for the purchase.
  2. Open the Maps Ruler Pro screen in the app.
  3. Tap Restore Purchases.
Why can a result differ from an official survey?

Maps Ruler calculates from the points you place and the map data available to the app. Satellite imagery, GPS accuracy, terrain, zoom level, and point placement can all affect the result. Use a licensed surveyor and official records for legal boundaries or safety-critical decisions.

The map or place search is not loading

Check your internet connection, temporarily disable any VPN or content filter, and reopen the app. If the issue continues, email us with your device model, operating system version, app version, and a screenshot.

Still need help?

Email us with your device model, iOS or Android version, Maps Ruler version, a brief description of the issue, and a screenshot if possible. Please do not include passwords, payment card details, or other sensitive information.

support@mobilerise.com